{"id":114,"date":"2026-05-06T22:22:53","date_gmt":"2026-05-06T22:22:53","guid":{"rendered":"https:\/\/partners.donaki.com\/portal\/?page_id=105"},"modified":"2026-05-14T15:34:31","modified_gmt":"2026-05-14T15:34:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/partners.donaki.com\/portal\/faq\/","title":{"rendered":""},"content":{"rendered":"\n<div class=\"dak-faq-content\">\n\n\n<p><h1>FAQ \u2014 Donaki Partner Portal<\/h1>\n\n<h3>What is the Partner Portal?<\/h3>\n<p>The Donaki Partner Portal is the space reserved for Donaki partner shops.<br>\nIt allows you to manage your shop information, track the status of your integration, and connect your e-commerce website to the Donaki network.<\/p>\n\n<h3>What is the Donaki Partner Program for?<\/h3>\n<p>The Donaki Partner Program allows an online shop to add a Donaki button to its product pages.<br>\nThis button allows visitors to add an item to their global Donaki list, which they can then find, share, or view later.<\/p>\n\n<h3>What does the Donaki button do on my shop?<\/h3>\n<p>The Donaki button allows your visitors to save a product to their personal Donaki list.<\/p>\n\n<p>This can help to:<\/p>\n<ul>\n<li>keep a product in mind;<\/li>\n<li>share wishes with loved ones;<\/li>\n<li>find an item more easily later;<\/li>\n<li>bring visitors back to your shop;<\/li>\n<li>increase the chances of conversion.<\/li>\n<\/ul><h3>Does the Donaki button replace my \u201cAdd to cart\u201d button?<\/h3>\n<p>No.<br>\nThe Donaki button does not replace your shop\u2019s purchase button; it is added nearby.<\/p>\n\n<p>It acts as a complementary button, designed to save a product to a Donaki wish list.<\/p>\n\n<h3>Do I need to modify my site manually?<\/h3>\n<p>In most cases, no.<\/p>\n\n<p>If your shop uses WooCommerce, you can already install the Donaki Wishlist for WooCommerce plugin.<br>\nThe Donaki button is then added automatically according to the selected settings.<\/p><h3>Does Donaki only work with WooCommerce?<\/h3>\n<p>An official plugin is available for WooCommerce.<\/p>\n\n<p>Other integrations may be possible, and other plugins are under development.<\/p>\n\n<h3>How do I know if my integration is working?<\/h3>\n<p>From the Partner Portal, the integration page displays the connection status of your shop.<\/p>\n\n<p>You can check whether:<\/p>\n<ul>\n<li>the plugin is detected;<\/li>\n<li>the shop is connected;<\/li>\n<li>the Donaki button is working;<\/li>\n<li>a recent click has been recorded.<\/li>\n<\/ul>\n\n<h3>What does \u201cconnected shop\u201d mean?<\/h3>\n<p>It means that your e-commerce website is communicating correctly with Donaki.<\/p>\n\n<p>Once the shop is connected, Donaki can recognize your shop and associate your shop\u2019s products.<\/p><h3>What happens when a visitor clicks the Donaki button?<\/h3>\n<p>The product is sent to Donaki with its main information, such as the product name, image, link, and shop of origin.<\/p>\n\n<p>The user can then find this product in their Donaki list.<\/p>\n\n<h3>Does Donaki sell my products directly?<\/h3>\n<p>No.<br>\nDonaki does not replace your shop.<\/p>\n\n<p>Your products remain sold on your own website. Donaki simply helps users find and share the products they like.<\/p>\n\n<h3>Does Donaki take a commission on my sales?<\/h3>\n<p>No, Donaki does not take any commission on sales made through your shop.<\/p>\n\n<p>Subscription terms depend on the selected partner offer. A free offer may sometimes be available.<\/p><h3>Can I edit my shop information?<\/h3>\n<p>Yes.<br>\nFrom the Partner Portal, you can manage certain information about your shop, such as its name, website address, category, or logo.<\/p>\n\n<p>Some information may be subject to validation in order to ensure consistency across the Donaki network.<\/p>\n\n<h3>Why does my shop need to be validated?<\/h3>\n<p>Validation ensures that the shops listed on Donaki are real, accessible, and correctly configured.<\/p>\n\n<p>This protects Donaki users and improves the quality of the partner network.<\/p>\n\n<h3>Can I temporarily disable the Donaki button?<\/h3>\n<p>Yes.<br>\nYou can disable the plugin from WordPress or modify the button display settings in your shop.<\/p>\n\n<h3>Does the Donaki button slow down my site?<\/h3>\n<p>No, the Donaki plugin is very light and very fast.<\/p><h3>Does Donaki collect my customers\u2019 data?<\/h3>\n<p>Not directly. Donaki does not replace your order system and does not process payments for your shop, and therefore does not record any transaction between you and your customer.<\/p>\n\n<p>The data sent mainly concerns products added to a Donaki list. Donaki users remain subject to Donaki\u2019s Terms of Use and Privacy Policy.<\/p><\/p>\n\n\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-114","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/partners.donaki.com\/portal\/wp-json\/wp\/v2\/pages\/114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partners.donaki.com\/portal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/partners.donaki.com\/portal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/partners.donaki.com\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/partners.donaki.com\/portal\/wp-json\/wp\/v2\/comments?post=114"}],"version-history":[{"count":1,"href":"https:\/\/partners.donaki.com\/portal\/wp-json\/wp\/v2\/pages\/114\/revisions"}],"predecessor-version":[{"id":115,"href":"https:\/\/partners.donaki.com\/portal\/wp-json\/wp\/v2\/pages\/114\/revisions\/115"}],"wp:attachment":[{"href":"https:\/\/partners.donaki.com\/portal\/wp-json\/wp\/v2\/media?parent=114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}