FAQ — Donaki Partner Portal
What is the Partner Portal?
The Donaki Partner Portal is the space reserved for Donaki partner shops.
It allows you to manage your shop information, track the status of your integration, and connect your e-commerce website to the Donaki network.
What is the Donaki Partner Program for?
The Donaki Partner Program allows an online shop to add a Donaki button to its product pages.
This button allows visitors to add an item to their global Donaki list, which they can then find, share, or view later.
What does the Donaki button do on my shop?
The Donaki button allows your visitors to save a product to their personal Donaki list.
This can help to:
- keep a product in mind;
- share wishes with loved ones;
- find an item more easily later;
- bring visitors back to your shop;
- increase the chances of conversion.
Does the Donaki button replace my “Add to cart” button?
No.
The Donaki button does not replace your shop’s purchase button; it is added nearby.
It acts as a complementary button, designed to save a product to a Donaki wish list.
Do I need to modify my site manually?
In most cases, no.
If your shop uses WooCommerce, you can already install the Donaki Wishlist for WooCommerce plugin.
The Donaki button is then added automatically according to the selected settings.
Does Donaki only work with WooCommerce?
An official plugin is available for WooCommerce.
Other integrations may be possible, and other plugins are under development.
How do I know if my integration is working?
From the Partner Portal, the integration page displays the connection status of your shop.
You can check whether:
- the plugin is detected;
- the shop is connected;
- the Donaki button is working;
- a recent click has been recorded.
What does “connected shop” mean?
It means that your e-commerce website is communicating correctly with Donaki.
Once the shop is connected, Donaki can recognize your shop and associate your shop’s products.
What happens when a visitor clicks the Donaki button?
The product is sent to Donaki with its main information, such as the product name, image, link, and shop of origin.
The user can then find this product in their Donaki list.
Does Donaki sell my products directly?
No.
Donaki does not replace your shop.
Your products remain sold on your own website. Donaki simply helps users find and share the products they like.
Does Donaki take a commission on my sales?
No, Donaki does not take any commission on sales made through your shop.
Subscription terms depend on the selected partner offer. A free offer may sometimes be available.
Can I edit my shop information?
Yes.
From the Partner Portal, you can manage certain information about your shop, such as its name, website address, category, or logo.
Some information may be subject to validation in order to ensure consistency across the Donaki network.
Why does my shop need to be validated?
Validation ensures that the shops listed on Donaki are real, accessible, and correctly configured.
This protects Donaki users and improves the quality of the partner network.
Can I temporarily disable the Donaki button?
Yes.
You can disable the plugin from WordPress or modify the button display settings in your shop.
Does the Donaki button slow down my site?
No, the Donaki plugin is very light and very fast.
Does Donaki collect my customers’ data?
Not directly. Donaki does not replace your order system and does not process payments for your shop, and therefore does not record any transaction between you and your customer.
The data sent mainly concerns products added to a Donaki list. Donaki users remain subject to Donaki’s Terms of Use and Privacy Policy.