Donaki Partners Cookie Policy

Last updated: 6 May 2026

1. Introduction

This Cookie Policy explains how Donaki Partners uses cookies and similar technologies on the Donaki Partners portal (hereinafter the “Portal”).

Donaki Partners uses only cookies that are strictly necessary for the technical operation of the Portal, authentication, security, session management, display language and the proper provision of the service requested by the user.

No advertising cookies, marketing tracking cookies or non-essential audience measurement cookies are used within the scope described in this policy.

2. Official language

This Cookie Policy is written in French.

Any translation into another language is provided for information purposes only.

In the event of any contradiction, difference of interpretation or ambiguity between the French version and a translated version, only the French version shall prevail.

3. Portal operator

The Donaki Partners Portal is operated by:

Scorpius XI srl
Company number (BCE): BE0652760906
VAT number: BE0652760906
Email: support@donaki.com
Contact page: https://partners.donaki.com/portal/contact-admin/

4. What is a cookie?

A cookie is a small file stored on the user’s device when they visit a website or use an online service.

Cookies may allow a website to recognise a user, maintain an open session, remember a language preference or secure access to certain features.

5. Types of cookies used by Donaki Partners

Donaki Partners uses only cookies that are necessary for the operation of the Portal.

These cookies may be used in particular to:

• allow user authentication;
• maintain the login session;
• secure access to the Portal;
• prevent abuse, attacks or unauthorised access;
• remember the display language;
• ensure the proper technical operation of the Portal;
• allow the proper use of the Portal’s forms and features.

6. Strictly necessary cookies

Strictly necessary cookies are essential for the operation of the Portal.

Without these cookies, some essential features could not function properly, including partner account login, session security, forms or access to restricted pages.

These cookies do not require the user’s prior consent when they are strictly necessary for providing the requested service.

7. Language cookies

Donaki Partners may use a language cookie to remember the user’s preferred language and display the Portal in the appropriate language.

This cookie is used only to improve the operation of the service and the user experience of the Portal.

8. Security and session cookies

Donaki Partners may use session, authentication and security cookies in order to:

• recognise a logged-in user;
• avoid requiring the user to log in again on every page;
• protect forms;
• limit the risk of unauthorised access;
• ensure the general security of the Portal.

These cookies are necessary for the normal operation of the partner Portal.

9. No advertising or marketing cookies

Donaki Partners does not use advertising cookies, behavioural targeting cookies or marketing tracking cookies within the scope described in this policy.

Donaki Partners does not use these cookies to sell personal data to third parties or to create advertising profiles of Portal users.

10. No non-essential audience measurement cookies

Donaki Partners does not indicate that it uses non-essential audience measurement cookies for the operation of the Portal.

If Donaki Partners were to use audience measurement, analytics or statistics tools requiring consent in the future, this policy would be updated and users would be informed in accordance with applicable rules.

11. Third-party cookies

Certain technical services or external providers may, in some cases, place or use their own cookies when they are involved in the operation of the service.

This may include payment providers, security services, hosting services, technical tools or services necessary for the operation of the Portal.

Donaki Partners ensures that the use of these technologies is limited to what is necessary for the operation of the service or the execution of user requests.

12. Cookie retention period

The retention period of cookies depends on their purpose.

Some cookies are deleted when the browser is closed or at the end of the session.

Other cookies may be kept for longer when they are necessary to remember a preference, maintain security or ensure the proper operation of the Portal.

Donaki Partners ensures that the retention period of cookies is limited to what is necessary for their purpose.

13. Cookie management by the user

The user can configure their browser to block, delete or limit certain cookies.

However, blocking strictly necessary cookies may prevent the Portal from functioning normally, including partner account login, access to restricted pages or the use of certain features.

Cookie settings are generally available in the privacy or security options of the browser used.

14. Consequences of refusing or blocking cookies

When the user blocks strictly necessary cookies, some parts of the Portal may become inaccessible or no longer function correctly.

Donaki Partners cannot guarantee the proper operation of the Portal when essential cookies are disabled or blocked by the user, their browser or a third-party tool.

15. Personal data and cookies

Some cookies may be associated with personal data when this is necessary for authentication, security or the operation of the partner account.

The processing of personal data within the Portal is described in the Donaki Partners Privacy Policy.

16. Changes to this policy

Donaki Partners may amend this Cookie Policy in order to take into account legal, regulatory, technical or functional changes to the Portal.

The applicable version is the one published on the Portal with its last update date.

In the event of a substantial change, Donaki Partners may inform users by any appropriate means.

17. Contact

For any question relating to this Cookie Policy, you may contact:

Scorpius XI srl
https://partners.donaki.com/portal/contact-admin/
support@donaki.com
privacy@donaki.com